Terms & Conditions

1. Introduction and Acceptance of Terms

These Terms and Conditions govern your access to and use of MidasLuck Casino, operated through the website https://midas-luck-casino-nz.com/. By registering an account, making a deposit, or using any part of the platform, you confirm that you have read, understood, and agreed to be bound by everything set out in this document.
If you do not agree with any provision contained here, you must stop using the platform immediately and refrain from registering an account.
MidasLuck Casino reserves the right to amend these Terms and Conditions at any time. Continued use of the platform following the publication of any revised terms constitutes acceptance of those revisions. It is your responsibility to review this document on a regular basis.
These Terms apply exclusively to players accessing MidasLuck Casino from New Zealand and should be read alongside the Privacy Policy, Cookie Policy, Bonus Terms, and Responsible Gambling Policy, all of which form part of the overall agreement between you and MidasLuck Casino.

2. About MidasLuck Casino

MidasLuck Casino is operated under licence number ALSI-152406028-FI2. This licence subjects the operator to regulatory oversight that includes requirements around fair play, player fund protection, anti-money laundering compliance, and responsible gambling provisions.
Our registered correspondence address is:

• MidasLuck Casino
• Level 12, Vero Centre, 48 Shortland Street
• Auckland 1010, New Zealand

For player enquiries, you may contact our support team at support@midas-luck-casino-nz.com or by calling +64 9 974 3821. Live chat is available around the clock through the platform interface.

3. Eligibility and Player Requirements

3.1 Age Requirements

You must be at least 18 years of age to register an account and use any part of MidasLuck Casino. By creating an account, you confirm that you meet this minimum age requirement at the time of registration.
MidasLuck Casino takes underage gambling seriously. If we have reasonable grounds to suspect that a player is under 18, we will suspend the account pending age verification. Any winnings accumulated during a period when a player was found to be under 18 will be forfeited, and the original deposit amount will be returned where this is permitted by applicable law and the operator’s verification findings.

3.2 Jurisdiction and Legal Access

Access to MidasLuck Casino is intended for individuals who are permitted by the laws of their jurisdiction to engage in online gambling. New Zealand players may legally access offshore-licensed online casino platforms under current New Zealand law. It is your sole responsibility to determine whether your participation in online gambling is lawful in your specific location and personal circumstances.
MidasLuck Casino does not accept registrations from players in jurisdictions where online gambling is explicitly prohibited by local legislation. Creating an account while residing in a restricted jurisdiction is a breach of these Terms, and any funds held in such an account may be subject to closure and return procedures.

3.3 One Account Per Person

Each player may hold only one account with MidasLuck Casino. Creating multiple accounts, whether using different email addresses, payment methods, or identifying details, is strictly prohibited. If duplicate accounts are identified, the operator reserves the right to close all associated accounts, void any bonuses claimed across them, and retain winnings generated from bonus funds in line with the applicable bonus terms.

3.4 Playing on Your Own Behalf

You must play solely on your own behalf. Using a MidasLuck Casino account to gamble on behalf of another person, or allowing a third party to operate your account, is not permitted. This includes accepting funds from third parties to wager through your account.

4. Account Registration and Verification

4.1 Registration Process

To open an account with MidasLuck Casino, you must provide accurate and complete information at the time of registration. This includes your legal name, date of birth, email address, and country of residence. You are obligated to keep this information current and correct. Providing false or misleading information during registration is a breach of these Terms and may result in account suspension or permanent closure.

4.2 Know Your Customer (KYC) Verification

In accordance with anti-money laundering obligations and responsible gambling best practices, MidasLuck Casino is required to verify the identity of all players before processing withdrawals. We strongly recommend completing this process early, rather than waiting until a withdrawal is requested.
Acceptable documents for identity verification include:

• A valid New Zealand driver’s licence (both sides)
• A valid New Zealand passport
• A valid government-issued photo identification card

Acceptable documents for proof of address include:

• A utility bill issued within the last three months
• A bank statement issued within the last three months
• A government-issued correspondence document showing your name and current address

Depending on the transaction history or deposit volume on your account, we may also request source-of-funds documentation. This requirement exists to fulfil our obligations under applicable anti-money laundering frameworks and is not optional. Failure to provide requested documentation within a reasonable timeframe may result in account suspension and restriction of withdrawals.

4.3 Enhanced Due Diligence

MidasLuck Casino may apply enhanced verification procedures in circumstances where the activity on an account warrants additional scrutiny. This may include, but is not limited to, unusually large transactions, patterns of activity inconsistent with a player’s stated profile, or concerns raised by our automated compliance monitoring systems. Enhanced due diligence procedures are conducted in confidence and in accordance with applicable data protection obligations.

5. Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials. MidasLuck Casino will never ask you for your password through any communication channel. If you believe your account has been accessed by an unauthorised party, you must notify us immediately at support@midas-luck-casino-nz.com or through live chat so that we can secure your account without delay.
We recommend the following account security practices:

• Use a password that is unique to your MidasLuck Casino account and not shared with any other service
• Enable two-factor authentication through your account settings where this option is available
• Avoid logging in from shared or public devices where your credentials could be stored or observed
• Log out fully at the end of each session, particularly on shared or mobile devices

MidasLuck Casino accepts no liability for losses resulting from unauthorised account access where the player has not taken reasonable steps to protect their login credentials or has shared them with another party.

6. Deposits and Withdrawals

6.1 Accepted Payment Methods

MidasLuck Casino accepts the following payment methods for players in New Zealand:

• Visa
• Mastercard
• Apple Pay
• Google Pay
• Bitcoin (BTC)
• Ethereum (ETH)
• Tether (USDT)

New Zealand Dollars (NZD) are accepted as an account currency. Players should be aware that deposits made in NZD via cryptocurrency will be subject to conversion at the prevailing exchange rate at the time the transaction is processed. For USDT, which is pegged to the US dollar, conversion applies from USD to NZD at the time of deposit or withdrawal.

6.2 Deposit Terms

All deposits are subject to a minimum deposit threshold, which varies by payment method and is displayed during the deposit process. There is no requirement to accept a bonus in conjunction with a deposit, and players may choose to decline promotional offers at the point of depositing.
Deposits made by credit or debit card are generally processed instantly. Cryptocurrency deposits are confirmed once the relevant number of blockchain confirmations have been completed, which for most coins occurs within minutes under normal network conditions.
MidasLuck Casino does not charge players fees for making deposits, though your bank or payment provider may apply their own charges. You are responsible for checking with your bank whether gambling-related transactions attract any additional fees or are subject to transaction blocking policies.

6.3 Withdrawal Terms

Withdrawal requests are processed promptly following completion of KYC verification. Accounts that have not yet completed identity verification will have withdrawal requests placed on hold until verification is finalised.
Withdrawals are processed to the same payment method used for the most recent deposit, or as close to that method as is operationally possible. This is a standard anti-money laundering measure and is applied consistently across all player accounts. Where a player’s preferred withdrawal method is not compatible with a return of funds, MidasLuck Casino will work with the player to identify an appropriate alternative.
Minimum and maximum withdrawal amounts apply and are displayed within the cashier section of the platform. Players who wish to withdraw amounts that exceed the standard maximum may need to submit additional documentation or arrange a phased withdrawal schedule.
Cryptocurrency withdrawals, once initiated, are irreversible. Players must verify their wallet address carefully before confirming a cryptocurrency withdrawal. MidasLuck Casino accepts no liability for funds sent to an incorrect wallet address provided by the player.

6.4 Withdrawal Processing Times

MidasLuck Casino targets instant withdrawals as a platform standard. Actual processing times depend on the payment method selected:

• Cryptocurrency withdrawals: typically completed within minutes to a few hours once initiated
• Apple Pay and Google Pay: typically processed within a few hours
• Visa and Mastercard: may take between one and three business days depending on your bank’s receiving processes

These timeframes apply to the operator’s processing of your withdrawal. Delays attributable to your bank or payment provider are outside our control.

6.5 Bonus Wagering and Withdrawal Eligibility

If you hold active bonus funds on your account, withdrawal requests may be restricted until applicable wagering requirements have been met. You may choose to forfeit an active bonus at any time through the account settings or by contacting support. Forfeiting a bonus means any bonus balance and associated free spin winnings will be removed from your account. Real money funds that are not subject to wagering requirements remain withdrawable at any time, subject to the verification requirements described above.

7. Bonus Terms and Promotions

7.1 Welcome Package

New players at MidasLuck Casino are eligible for a welcome package that includes a deposit match bonus of up to NZ$5,000 and 120 free spins. The first deposit attracts a 230% match. A limited-time 300% match bonus is also available and may be offered to players shortly after registration. Full details of current offers, including minimum deposit requirements, eligible games, and wagering requirements, are displayed on the Bonuses page and at the point of claiming.

7.2 General Bonus Conditions

The following conditions apply to all bonuses and promotions offered by MidasLuck Casino unless the specific terms of an individual offer state otherwise:

• Bonuses are available to one account per household, IP address, and payment method. Players found to be claiming bonuses across multiple accounts will have all associated accounts closed and bonus winnings forfeited.
• All bonus offers are subject to wagering requirements, which represent the number of times bonus funds must be played through before any resulting winnings become eligible for withdrawal. The specific wagering multiplier applicable to each offer is stated at the point of claiming.
• Free spin winnings carry their own wagering requirement, which is stated separately from any deposit match wagering requirement.
• Not all games contribute equally to wagering requirements. The contribution percentage for each game category is displayed in the bonus terms. Live casino games, for example, may contribute at a reduced rate or not at all.
• Wagering requirements must be completed within the validity period stated for each offer. Bonus funds and associated winnings will expire at the end of this period if requirements have not been met.
• Maximum bet limits apply while bonus funds are active. Placing bets that exceed the maximum permitted amount during active bonus wagering is a breach of these terms and may result in forfeiture of the bonus and any associated winnings.
• MidasLuck Casino reserves the right to withdraw, amend, or cancel any bonus or promotion at any time without prior notice, subject to protecting the legitimate expectations of players who have already claimed and begun wagering on a specific offer.
• Bonuses are offered in good faith for recreational play. Any indication that a player is exploiting bonus offers in a way that is inconsistent with legitimate recreational gambling may result in bonus cancellation and account review.

7.3 No Deposit Bonus

Where a no deposit bonus is available, it will be credited to eligible accounts in accordance with the specific terms published for that offer. No deposit bonuses are subject to verification requirements, and winnings generated from a no deposit bonus are not withdrawable until the applicable wagering requirements have been met and the account has passed KYC verification.

7.4 Ongoing Promotions

MidasLuck Casino runs promotions beyond the initial welcome package. These may include reload bonuses, free spin offers, cashback promotions, and tournament-style competitions. All promotional terms are published on the Bonuses page and are subject to these General Bonus Conditions unless specifically stated otherwise. Players are encouraged to review the terms of each individual promotion before claiming.

8. Game Rules and Fair Play

8.1 Game Availability

MidasLuck Casino offers over 10,000 games sourced from certified software providers including Evolution, Play’n Go, PG Soft, Spribe, BGAMING, Evoplay, Ezugi, Playtech Live, and others. The game library is subject to change as new titles are added and older titles may be removed from the lobby at the provider’s discretion or for operational reasons.

8.2 Random Number Generation

All casino games use certified Random Number Generator (RNG) technology. This certification is carried out by independent testing agencies whose purpose is to verify that game outcomes are genuinely random and cannot be manipulated by the operator. The Return to Player (RTP) figures displayed for individual games reflect the statistical return across a large number of rounds and are verified through this independent testing process.
Players should understand that RTP is a long-run statistical average, not a guarantee of return in any individual session. High-volatility games in particular may produce outcomes that deviate significantly from the stated RTP over the course of a short session.

8.3 Technical Issues and Disconnections

In the event of a disconnection or technical fault during a game round, the outcome of that round will be determined by the server-side record of the game state at the time the fault occurred. Where a game round was completed and a win was generated prior to the disconnection, that win will be credited to your account. Where a game round was interrupted before completion, the round may be voided and the wager returned, subject to the specific game provider’s procedures.
MidasLuck Casino is not responsible for losses arising from internet connection failures on the player’s side. Players are advised to ensure they have a stable connection before participating in live dealer games or games where continuity is important to the session.

8.4 Malfunction and Errors

In the event of a software malfunction, misconfigured game setting, or any error that results in a game operating contrary to its stated rules, MidasLuck Casino reserves the right to void affected rounds and return wagers. This applies regardless of whether a win was displayed on screen before the malfunction was identified. Bets placed on games operating under an error condition are not binding.

9. Prohibited Activities

The following activities are expressly prohibited on the MidasLuck Casino platform. Engaging in any of the following will result in account suspension, forfeiture of bonuses and winnings, and may be referred to relevant authorities where criminal conduct is involved:

• Providing false, misleading, or fraudulent information at registration or during verification
• Using stolen, borrowed, or otherwise unauthorised payment methods for deposits
• Engaging in collusion with other players to manipulate game outcomes
• Using software, bots, scripts, or any automated tool to gain an advantage over the house or other players
• Exploiting software errors, glitches, or game malfunctions for financial gain rather than reporting them to support
• Attempting to systematically exploit bonus offers in a manner inconsistent with ordinary recreational play
• Opening multiple accounts to claim welcome bonuses or other single-use promotions
• Laundering money or using the platform for any transaction connected to unlawful financial activity
• Facilitating gambling for a person who is excluded under a self-exclusion arrangement with MidasLuck Casino or any affiliated platform
• Accessing the platform from a jurisdiction in which online gambling is illegal

MidasLuck Casino cooperates with regulatory and law enforcement bodies. Where we identify conduct that may constitute a criminal offence, we will provide all relevant account and transaction information to the appropriate authorities.

10. Responsible Gambling

10.1 Our Commitment

MidasLuck Casino is committed to providing a gambling environment that is fair, transparent, and conducive to safe recreational play. We recognise that gambling can cause harm for some individuals and we take our responsibilities in this area seriously.
Gambling should be treated as a form of entertainment, not as a strategy for generating income. Every game on the platform carries a house edge, and over time the operator will generate a return. Understanding this before you play is the foundation of responsible gambling behaviour.

10.2 Player Tools

The following tools are available to all registered players through the account settings or upon request to our support team:

• Deposit Limits: Set a daily, weekly, or monthly cap on deposits. Reductions to these limits take effect immediately. Increases require a waiting period before they come into force, giving you time to reconsider.
• Session Time Reminders: Set a reminder to alert you when you have been logged in for a defined period of time.
• Loss Limits: Define a maximum amount you are willing to lose within a set timeframe. Once the limit is reached, further wagering is restricted until the period resets.
• Cooling-Off Period: Temporarily suspend access to your account for a period ranging from 24 hours to several weeks. Your account remains intact and you may return when the period ends.
• Self-Exclusion: Permanently or indefinitely close your account. Self-exclusion is treated as final for its stated duration and will not be reversed at a player’s request during that period. Winnings accrued after the exclusion is applied are not payable.

We actively encourage players to use these tools before they feel they need them, rather than after a problem has already developed.

10.3 Identifying Problem Gambling

Gambling behaviour that warrants attention may include some of the following patterns:

• Spending more than you can comfortably afford on gambling
• Borrowing money or selling assets in order to fund gambling
• Gambling to recover losses from a previous session
• Finding that you are unable to stop gambling once you have started
• Neglecting work, relationships, or personal responsibilities because of time spent gambling
• Feeling anxious, irritable, or distressed when not gambling

If any of these patterns are familiar, we encourage you to reach out to one of the following organisations for confidential support:

• Gambling Helpline New Zealand: 0800 654 655 (available 24 hours a day, seven days a week)
• Problem Gambling Foundation of New Zealand: www.pgf.nz
• BeGambleAware: www.begambleaware.org
• Gambling Therapy: www.gamblingtherapy.org

10.4 Protection of Vulnerable Persons

MidasLuck Casino does not permit gambling by persons under the age of 18. If you share access to a device with younger family members, we strongly recommend installing parental control software to prevent access to gambling websites. Tools including Netnanny, Cyberpatrol, and GamBlock are designed specifically for this purpose.
If you believe a minor has accessed or used your account, contact our support team immediately at support@midas-luck-casino-nz.com or call +64 9 974 3821.

11. Privacy and Data Protection

MidasLuck Casino collects, stores, and processes your personal data in accordance with our Privacy Policy. By registering an account, you consent to this processing as described in that document.
The key principles that govern how we handle your data include:

• We collect only the personal data that is necessary for the operation of your account and fulfilment of our regulatory obligations
• We do not sell your personal data to third parties for marketing purposes
• Your data may be shared with identity verification services, payment processors, and regulatory authorities where required by law or our licence conditions
• All data is transmitted using SSL (Secure Sockets Layer) encryption, which protects it from interception during transfer
• You have the right to request a copy of the personal data we hold about you, and to request correction of any inaccuracies

For full details of how your data is collected, used, stored, and protected, please refer to the MidasLuck Casino Privacy Policy, available at https://midas-luck-casino-nz.com/privacy-policy/.

12. Intellectual Property

All content on the MidasLuck Casino website and platform, including but not limited to text, graphics, logos, game interfaces, software, and design elements, is owned by or licensed to MidasLuck Casino and protected by applicable intellectual property law.
You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for your personal recreational gambling. This licence does not include the right to:

• Copy, reproduce, or redistribute any part of the platform’s content
• Use the MidasLuck Casino name, logo, or branding for any commercial purpose
• Reverse engineer, decompile, or attempt to extract the source code of any software on the platform
• Frame, scrape, or systematically harvest data from the platform

Any unauthorised use of our intellectual property may result in legal action.

13. Limitation of Liability

To the fullest extent permitted by applicable law, MidasLuck Casino’s liability to you in connection with your use of the platform is limited as follows:

• We are not liable for any losses arising from your gambling activity on the platform, beyond the return of any erroneously collected funds or the correction of a demonstrable technical error on our part
• We are not liable for losses caused by internet outages, server failures, or technical interruptions that are outside our reasonable control
• We are not liable for indirect, consequential, or special damages of any kind, including loss of profits or other economic loss
• Nothing in these Terms limits our liability for fraud, wilful misconduct, or any liability that cannot be limited by law in New Zealand

Where a technical fault or error on our side has resulted in a player being underpaid or overpaid, we will correct the discrepancy. Funds paid to a player’s account in error remain the property of MidasLuck Casino and must be returned. Wagering of erroneously credited funds does not confer any entitlement to resulting winnings.

14. Dispute Resolution

14.1 Raising a Complaint

If you have a complaint about any aspect of your experience with MidasLuck Casino, we encourage you to contact our support team in the first instance. Most concerns are resolved at this stage. You can reach us by:

• Live chat through the platform (available 24 hours a day, seven days a week)
• Email: support@midas-luck-casino-nz.com
• Phone: +64 9 974 3821

When contacting us about a specific issue, please include your account username, the date and time of the relevant event, and a clear description of the concern. This allows us to investigate efficiently and respond substantively.

14.2 Escalation

If your complaint is not resolved to your satisfaction through our internal process, you may escalate the matter to the regulatory authority under whose licence MidasLuck Casino operates. Details of the relevant authority are available through our Licence Information page.

14.3 Chargebacks

Players should contact MidasLuck Casino support before initiating a chargeback through their bank or card provider. Chargebacks initiated without first seeking resolution through our internal process may result in account suspension pending investigation. Fraudulent chargebacks will be referred to the relevant law enforcement and regulatory bodies.

15. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws applicable to MidasLuck Casino’s operating jurisdiction in connection with its gaming licence. For New Zealand players, certain consumer protection provisions under New Zealand law may also apply, including those arising under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986, to the extent that those provisions cannot be excluded by agreement.
Nothing in these Terms is intended to exclude rights that New Zealand law does not permit to be excluded. To the extent of any conflict between these Terms and applicable New Zealand consumer protection law, the statutory requirements will prevail.

16. Amendments to These Terms

MidasLuck Casino may amend, update, or replace any part of these Terms and Conditions at any time. Where changes are material, we will make reasonable efforts to notify registered players via email or a prominent notice on the platform. Continued use of the platform following any update constitutes your acceptance of the revised terms.
If you do not agree with any amended terms, you are entitled to close your account at any time. Closing your account does not affect any obligations already accrued, including any pending wagering requirements on active bonus funds.

17. Account Closure and Termination

17.1 Closure by the Player

You may request the closure of your MidasLuck Casino account at any time by contacting support. Any real money balance remaining at the time of closure will be returned to you via your verified payment method, subject to completion of any outstanding KYC requirements. Bonus balances that have not yet met wagering requirements will be forfeited upon closure.

17.2 Closure by MidasLuck Casino

MidasLuck Casino reserves the right to suspend or close any account at any time if:

• There is evidence of fraudulent or prohibited activity
• The player has provided false information during registration or verification
• The account has been inactive for an extended period without any transactions
• Regulatory requirements necessitate the restriction or closure of an account
• Continued operation of the account poses a risk to the platform or other players

Where an account is closed by MidasLuck Casino due to a breach of these Terms, any winnings generated through the breaching activity may be forfeited. Real money deposits that are not connected to the breach will be returned in accordance with our standard procedures.

18. Miscellaneous

18.1 Entire Agreement

These Terms and Conditions, together with the Privacy Policy, Cookie Policy, Bonus Terms, and Responsible Gambling Policy, constitute the entire agreement between you and MidasLuck Casino concerning your use of the platform. They supersede all prior communications, representations, and agreements on the same subject matter.

18.2 Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be severed from the remainder of the Terms. The remaining provisions will continue in full force and effect.

18.3 No Waiver

MidasLuck Casino’s failure to enforce any right or provision of these Terms on any given occasion does not constitute a waiver of that right or provision. All rights are reserved and remain exercisable at any future time.

18.4 Language

These Terms and Conditions are published in English. In the event of any translation being made available, the English version will prevail in the event of any inconsistency.

19. Contact Information

For all enquiries relating to these Terms and Conditions, your account, or your experience on the platform, please contact MidasLuck Casino through the following channels:

• Live Chat: Available 24 hours a day, seven days a week through the platform interface
• Email: support@midas-luck-casino-nz.com
• Phone: +64 9 974 3821
• Postal Address: Level 12, Vero Centre, 48 Shortland Street, Auckland 1010, New Zealand